Customer Service How To Get Technical Support for My Electronics and Accessories Item? How To Get Technical Support for My Electronics and Accessories Item?
Electronics and Accessories Additional Information Viewed: Electronics and Accessories Additional Information If you need technical support for electronics and accessories, click the following link: Solutions Center - Electronics & Accessories Dell-Branded Electronics and Accessories The operating(English) Electronics and Accessories Additional Information Viewed: Electronics and Accessories Additional Information If you need technical support for electronics and accessories, click the following link: Solutions Center - Electronics & Accessories Dell-Branded Electronics and Accessories The operating 12/17/2007 A52F505EA988493383A28C85157D31A9 English en Knowledge Base What do the LED indicators represent on my Dell™ PowerConnect™ 2024 switch? What do the LED indicators represent on my Dell™ PowerConnect™ 2024 switch?
LED Indicators on the Dell™ PowerConnect™ 2024 Switch LED Indicators on the Dell™ PowerConnect™ 2024 Switch This document expains the different status LEDs on the front of the Dell PowerConnect 2024 switch. Figure 1 shows the LED panel on the switch. Figure 1: PowerConnect 2024 Power LED Off - unit(English) LED Indicators on the Dell™ PowerConnect™ 2024 Switch LED Indicators on the Dell™ PowerConnect™ 2024 Switch This document expains the different status LEDs on the front of the Dell PowerConnect 2024 switch. Figure 1 shows the LED panel on the switch. Figure 1: PowerConnect 2024 Power LED Off - unit 12/16/2007 2D9F91673CBB4A5FBB2100F9E6055B94 English en Product Support Black Screen When Booting into Microsoft® Windows® on a Dell™ Latitude™ D610 with ATI Video Black Screen When Booting into Microsoft® Windows® on a Dell™ Latitude™ D610 with ATI Video
Download and Install Windows XP Service Pack 2 Download and Install Windows XP Service Pack 2 Download and install Windows XP Service Pack 2 (SP2). For more information on preparation and installation, refer to Dell Knowledge Base Article "Frequently Asked Questions About Microsoft® Windows® XP(English) Download and Install Windows XP Service Pack 2 Download and Install Windows XP Service Pack 2 Download and install Windows XP Service Pack 2 (SP2). For more information on preparation and installation, refer to Dell Knowledge Base Article "Frequently Asked Questions About Microsoft® Windows® XP 12/16/2007 19FB24EEE8BE8768E0401E0A551702C7 English en Wizard Problems while using the Microsoft® Windows® 95 operating system. Problems while using the Microsoft® Windows® 95 operating system.
Microsoft® Windows® 95 may hang while in use. This may or may not be accompanied by an error message, such as General Protection Fault, Invalid Page Fault or Illegal Operation. The system may be locking up when idle or when in use. (English) Microsoft® Windows® 95 may hang while in use. This may or may not be accompanied by an error message, such as General Protection Fault, Invalid Page Fault or Illegal Operation. The system may be locking up when idle or when in use. 2/20/2008 5870602D63D141478D65055AD02253E7 English en Customer Service Do I Need to Register My Computer with Dell™? Do I Need to Register My Computer with Dell™?
You Do Not Need to Register Your System if Purchased Directly From Dell You Do Not Need to Register Your System if Purchased Directly From Dell If you purchased your system directly from Dell, you do not need to register your system. Dell links your computer's Service Tag to your customer account(English) You Do Not Need to Register Your System if Purchased Directly From Dell You Do Not Need to Register Your System if Purchased Directly From Dell If you purchased your system directly from Dell, you do not need to register your system. Dell links your computer's Service Tag to your customer account 12/17/2007 2ABD793F46334A6D890CF4AACC5C47BD English en Knowledge Base How do I determine which sound card is installed on my Dell™ Dimension™ 2100, 4100, 4300, 8100, or 8200 computer? How do I determine which sound card is installed on my Dell™ Dimension™ 2100, 4100, 4300, 8100, or 8200 computer?
Identify the Sound Card Installed in your Computer Identify the Sound Card Installed in your Computer Identify Whether Your Are Using an Integrated Sound Chip If you have a Dell Dimension 8200, 4300, or 4100 computer, the first thing to do is determine if you have an integrated sound chip or an(English) Identify the Sound Card Installed in your Computer Identify the Sound Card Installed in your Computer Identify Whether Your Are Using an Integrated Sound Chip If you have a Dell Dimension 8200, 4300, or 4100 computer, the first thing to do is determine if you have an integrated sound chip or an 12/17/2007 62299BAFA6644D0298307225094D781E English en Knowledge Base How long does it take to reinstall Dell™ PowerApp.web software? How long does it take to reinstall Dell™ PowerApp.web software?
Approximately 1 hour Approximately 1 hour The reinstallation process takes approximately one (1) hour to complete. After inserting Disk 1 of the installation disks, it may take as long as 55 minutes before you are prompted to insert Disk 2.When the reinstallation process is complete, the CD or DVD(English) Approximately 1 hour Approximately 1 hour The reinstallation process takes approximately one (1) hour to complete. After inserting Disk 1 of the installation disks, it may take as long as 55 minutes before you are prompted to insert Disk 2.When the reinstallation process is complete, the CD or DVD 12/17/2007 CFDFB38E5D774766AD18B5E0F85C7EE1 English en Customer Service What Do I Do if I Receive a Shipment from Dell and Something is Damaged? What Do I Do if I Receive a Shipment from Dell and Something is Damaged?
Customer Service Additional Information Customer Service Additional Information For additional assistance, refer to the links below: Contact UsSupport for every needChat with UsChat with a Customer Service Representative Fill out the Missing, Wrong, Damaged, or Lost Item Request Form Filled out the(English) Customer Service Additional Information Customer Service Additional Information For additional assistance, refer to the links below: Contact UsSupport for every needChat with UsChat with a Customer Service Representative Fill out the Missing, Wrong, Damaged, or Lost Item Request Form Filled out the 12/17/2007 5376E996DA024D60B6E06FA19057E192 English en Software Reinstall Guide How Do I Install RealNetworks® RealOne™ Player 6.0 in the Microsoft® Windows® XP Operating System on My Dell™ Desktop System? How Do I Install RealNetworks® RealOne™ Player 6.0 in the Microsoft® Windows® XP Operating System on My Dell™ Desktop System?
Install the Applications - Dell Tools CD Install the Applications - Dell Tools CD If the Dell Tools are already installed, skip this section and proceed to the next section of this article. Otherwise, perform the steps below. Insert the Applications - Dell Tools CD into the CD or DVD drive. When(English) Install the Applications - Dell Tools CD Install the Applications - Dell Tools CD If the Dell Tools are already installed, skip this section and proceed to the next section of this article. Otherwise, perform the steps below. Insert the Applications - Dell Tools CD into the CD or DVD drive. When 12/17/2007 185C84EAAA1A4E668C9935EBC8D3B979 English en Wizard Modem Speaker Volume Issues on a Dell™ Desktop Computer Modem Speaker Volume Issues on a Dell™ Desktop Computer
The speaker on the modem is not functioning. This does not cover the molex cable connecting the modem to the sound card so it can be heard through the speakers attached to the system.(English) The speaker on the modem is not functioning. This does not cover the molex cable connecting the modem to the sound card so it can be heard through the speakers attached to the system. 2/21/2008 79E985458A0D4447A11DC0FD2B7AD12C English en Wizard No Power on a Dell™ PowerEdge™ R805 No Power on a Dell™ PowerEdge™ R805
No Power on a Dell™ PowerEdge™ R805 (English) No Power on a Dell™ PowerEdge™ R805 4/15/2008 482D46792F9B9D62E040A68F5A281E94 English en Product Support Static IP or Network Driver Issues Using Broadcom® RIS and WinPE Drivers Static IP or Network Driver Issues Using Broadcom® RIS and WinPE Drivers
Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II devices have a driver that is intended only for Remote Installation Services (RIS) text mode use and WinPE environments. This driver does not(English) Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II devices have a driver that is intended only for Remote Installation Services (RIS) text mode use and WinPE environments. This driver does not 9/10/2007 3976EFB87EE31329E040A68F5B28066D English en Wizard A Qlogic daughter card is not seen by a blade in a PowerEdge 1855 server. A Qlogic daughter card is not seen by a blade in a PowerEdge 1855 server.
This Decision Tree troubleshoots a Qlogic daughter card not seen by a blade in a PowerEdge 1855 server.(English) This Decision Tree troubleshoots a Qlogic daughter card not seen by a blade in a PowerEdge 1855 server. 8/15/2005 E7834D56D61C9C28E030030ABD620504 English en Wizard Cannot Read, Write, or Format Zip Disks [ Dell™ OptiPlex™, Dimension™, and Precision™ WorkStations ] Cannot Read, Write, or Format Zip Disks [ Dell™ OptiPlex™, Dimension™, and Precision™ WorkStations ]
The Iomega® Zip® drive is detected by the BIOS and the operating system, but will not read from or write to a Zip disk, nor can you use it to format a Zip disk.(English) The Iomega® Zip® drive is detected by the BIOS and the operating system, but will not read from or write to a Zip disk, nor can you use it to format a Zip disk. 2/21/2008 5373698C3DB7440892A33C1008BC7B94 English en Knowledge Base Versions of OpenManage® Supported in Microsoft® Windows Server™ 2003 R2 Versions of OpenManage® Supported in Microsoft® Windows Server™ 2003 R2
Supported OpenManage and Windows Server 2003 R2 Configurations Supported OpenManage and Windows Server 2003 R2 Configurations OpenManage 4.5 and OpenManage 4.5.1 have been tested and validated to operate properly with Windows Server 2003 R2. Dell supports OpenManage versions 4.5 and OpenManage(English) Supported OpenManage and Windows Server 2003 R2 Configurations Supported OpenManage and Windows Server 2003 R2 Configurations OpenManage 4.5 and OpenManage 4.5.1 have been tested and validated to operate properly with Windows Server 2003 R2. Dell supports OpenManage versions 4.5 and OpenManage 1/14/2008 07F82CD6E93333D5E0401E0A5517028D English en Wizard The Serial Port Does Not Work [Dell™ OptiPlex™, Dimension™, Dell Precision™ Workstation] The Serial Port Does Not Work [Dell™ OptiPlex™, Dimension™, Dell Precision™ Workstation]
This troubleshooting Wizard helps to fix problems where a device is not working on a serial port. Caution: Before you perform any of the following steps, read Dell Knowledge Base Article "Precautionary Measures for Personal Safety" Article ID: 339031. This provides information for your personal(English) This troubleshooting Wizard helps to fix problems where a device is not working on a serial port. Caution: Before you perform any of the following steps, read Dell Knowledge Base Article "Precautionary Measures for Personal Safety" Article ID: 339031. This provides information for your personal 3/16/2008 9C830E5795F846688C113A19D66EDC9D English en Knowledge Base How Can I Find Out the Model of My Dell™ Computer? How Can I Find Out the Model of My Dell™ Computer?
Summary: Find out the Dell Computer Model Summary: Find out the Dell Computer Model Article Summary: This article provides steps on how to find the computer model. Find the Dell Computer Model Find the Dell Computer Model Browse to the Warranty Information Page. Click Warranty Status. Click the(English) Summary: Find out the Dell Computer Model Summary: Find out the Dell Computer Model Article Summary: This article provides steps on how to find the computer model. Find the Dell Computer Model Find the Dell Computer Model Browse to the Warranty Information Page. Click Warranty Status. Click the 5/28/2008 4DEB0E2025851273E040A68F5A284AC6 English en Wizard No POST and No Video on a Dell™ PowerEdge™ T300 No POST and No Video on a Dell™ PowerEdge™ T300
This Decision Tree helps resolve issues when the system does not complete the power-on self-test (POST) and has no video. A no power situation occurs when the system is not receiving power and does not power on; the power cable is plugged in, but the front power indicator is not lit or does not(English) This Decision Tree helps resolve issues when the system does not complete the power-on self-test (POST) and has no video. A no power situation occurs when the system is not receiving power and does not power on; the power cable is plugged in, but the front power indicator is not lit or does not 3/27/2008 455AE9A86605EDB9E040A68F5A281FAB English en Knowledge Base How Do I Confirm that Microsoft® Windows® XP is Activated on My Dell™ Computer? How Do I Confirm that Microsoft® Windows® XP is Activated on My Dell™ Computer?
To Activate or Not to Activate--that is the Question. To Activate or Not to Activate--that is the Question. The following scenarios do not require product activation: If you purchased your computer directly from Dell with Windows XP preinstalled, the operating system is activated prior to your(English) To Activate or Not to Activate--that is the Question. To Activate or Not to Activate--that is the Question. The following scenarios do not require product activation: If you purchased your computer directly from Dell with Windows XP preinstalled, the operating system is activated prior to your 1/29/2008 2E993941339641FE984496A517F6746D English en Knowledge Base How Do I Set Up a Peer-to-Peer Direct Connection? How Do I Set Up a Peer-to-Peer Direct Connection?
Summary - Peer-to-Peer Direct Connection Summary - Peer-to-Peer Direct Connection Article Summary: This article overviews configuring the Portal and Host for a direct connection, that is, without the use of a Connection Management Server or the Enable Host Discover option. Set Up a Peer-to-Peer(English) Summary - Peer-to-Peer Direct Connection Summary - Peer-to-Peer Direct Connection Article Summary: This article overviews configuring the Portal and Host for a direct connection, that is, without the use of a Connection Management Server or the Enable Host Discover option. Set Up a Peer-to-Peer 8/22/2008 4FB7C73079C6608BE040AE0AB7E10EC8 English en Knowledge Base How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision™ Workstation R5400 Computer? How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision™ Workstation R5400 Computer?
Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Article Summary: This article gives information on how to set up a Dell™ FX100 Remote Access(English) Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Article Summary: This article gives information on how to set up a Dell™ FX100 Remote Access 8/22/2008 4F8DB2A03292E271E040AE0AB7E17A73 English en Wizard No boot device available on a PowerEdge, PowerApp, PowerVault NAS system. No boot device available on a PowerEdge, PowerApp, PowerVault NAS system.
The system cannot find an operating system upon booting.(English) The system cannot find an operating system upon booting. 10/3/2006 C6570BF98EA14C0D9D43E14D3827ACA6 English en Knowledge Base Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected
Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Problem:Dell 2408WFP may have no video with only a power light on and may be showing only an On Screen Display (OSD) that says "No Display Port Cable." Pressing(English) Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Problem:Dell 2408WFP may have no video with only a power light on and may be showing only an On Screen Display (OSD) that says "No Display Port Cable." Pressing 4/22/2009 68134DA371B3709BE040AE0AB8E14FB2 English en Product Support Any Critical Device Status May Not be Reflected With Dell™ Management Pack and SCE For Upto 2 Hours Any Critical Device Status May Not be Reflected With Dell™ Management Pack and SCE For Upto 2 Hours
Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State This appears to be designed by Microsoft with SCE. To reflect to correct state immediately the Ops Manager(English) Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State This appears to be designed by Microsoft with SCE. To reflect to correct state immediately the Ops Manager 4/1/2009 6607EC487939BC8BE040AE0AB6E1743F English en Wizard Floppy Drive Not Detected at POST [PowerEdge, PowerApp, PowerVault] Floppy Drive Not Detected at POST [PowerEdge, PowerApp, PowerVault]
CAUTION: Before you perform any of the following steps, read the Precautionary Measures warning (located on the Resources tab) for your personal safety and to prevent damage to the computer system from electrostatic discharge. This decision tree will assist in troubleshooting an IDE floppy drive(English) CAUTION: Before you perform any of the following steps, read the Precautionary Measures warning (located on the Resources tab) for your personal safety and to prevent damage to the computer system from electrostatic discharge. This decision tree will assist in troubleshooting an IDE floppy drive 5/5/2005 D172F82CA6330269E030A68F732815B2 English en