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Content TypeTitleLast Revised
Customer ServiceHow To Get Technical Support for My Electronics and Accessories Item?
Electronics and Accessories Additional Information Viewed: Electronics and Accessories Additional Information If you need technical support for electronics and accessories, click the following link: Solutions Center - Electronics & Accessories Dell-Branded Electronics and Accessories The operating
(English)
Electronics and Accessories Additional Information Viewed: Electronics and Accessories Additional Information If you need technical support for electronics and accessories, click the following link: Solutions Center - Electronics & Accessories Dell-Branded Electronics and Accessories The operating12/17/2007A52F505EA988493383A28C85157D31A9Englishen
Knowledge BaseWhat do the LED indicators represent on my Dell™ PowerConnect™ 2024 switch?
LED Indicators on the Dell™ PowerConnect™ 2024 Switch LED Indicators on the Dell™ PowerConnect™ 2024 Switch This document expains the different status LEDs on the front of the Dell PowerConnect 2024 switch. Figure 1 shows the LED panel on the switch. Figure 1: PowerConnect 2024 Power LED Off - unit
(English)
LED Indicators on the Dell™ PowerConnect™ 2024 Switch LED Indicators on the Dell™ PowerConnect™ 2024 Switch This document expains the different status LEDs on the front of the Dell PowerConnect 2024 switch. Figure 1 shows the LED panel on the switch. Figure 1: PowerConnect 2024 Power LED Off - unit12/16/20072D9F91673CBB4A5FBB2100F9E6055B94Englishen
Product SupportBlack Screen When Booting into Microsoft® Windows® on a Dell™ Latitude™ D610 with ATI Video
Download and Install Windows XP Service Pack 2 Download and Install Windows XP Service Pack 2 Download and install Windows XP Service Pack 2 (SP2). For more information on preparation and installation, refer to Dell Knowledge Base Article "Frequently Asked Questions About Microsoft® Windows® XP
(English)
Download and Install Windows XP Service Pack 2 Download and Install Windows XP Service Pack 2 Download and install Windows XP Service Pack 2 (SP2). For more information on preparation and installation, refer to Dell Knowledge Base Article "Frequently Asked Questions About Microsoft® Windows® XP12/16/200719FB24EEE8BE8768E0401E0A551702C7Englishen
WizardProblems while using the Microsoft® Windows® 95 operating system.
Microsoft® Windows® 95 may hang while in use. This may or may not be accompanied by an error message, such as General Protection Fault, Invalid Page Fault or Illegal Operation. The system may be locking up when idle or when in use.
(English)
Microsoft® Windows® 95 may hang while in use. This may or may not be accompanied by an error message, such as General Protection Fault, Invalid Page Fault or Illegal Operation. The system may be locking up when idle or when in use. 2/20/20085870602D63D141478D65055AD02253E7Englishen
Customer ServiceDo I Need to Register My Computer with Dell™?
You Do Not Need to Register Your System if Purchased Directly From Dell You Do Not Need to Register Your System if Purchased Directly From Dell If you purchased your system directly from Dell, you do not need to register your system. Dell links your computer's Service Tag to your customer account
(English)
You Do Not Need to Register Your System if Purchased Directly From Dell You Do Not Need to Register Your System if Purchased Directly From Dell If you purchased your system directly from Dell, you do not need to register your system. Dell links your computer's Service Tag to your customer account12/17/20072ABD793F46334A6D890CF4AACC5C47BDEnglishen
Knowledge BaseHow do I determine which sound card is installed on my Dell™ Dimension™ 2100, 4100, 4300, 8100, or 8200 computer?
Identify the Sound Card Installed in your Computer Identify the Sound Card Installed in your Computer Identify Whether Your Are Using an Integrated Sound Chip If you have a Dell Dimension 8200, 4300, or 4100 computer, the first thing to do is determine if you have an integrated sound chip or an
(English)
Identify the Sound Card Installed in your Computer Identify the Sound Card Installed in your Computer Identify Whether Your Are Using an Integrated Sound Chip If you have a Dell Dimension 8200, 4300, or 4100 computer, the first thing to do is determine if you have an integrated sound chip or an12/17/200762299BAFA6644D0298307225094D781EEnglishen
Knowledge BaseHow long does it take to reinstall Dell™ PowerApp.web software?
Approximately 1 hour Approximately 1 hour The reinstallation process takes approximately one (1) hour to complete. After inserting Disk 1 of the installation disks, it may take as long as 55 minutes before you are prompted to insert Disk 2.When the reinstallation process is complete, the CD or DVD
(English)
Approximately 1 hour Approximately 1 hour The reinstallation process takes approximately one (1) hour to complete. After inserting Disk 1 of the installation disks, it may take as long as 55 minutes before you are prompted to insert Disk 2.When the reinstallation process is complete, the CD or DVD12/17/2007CFDFB38E5D774766AD18B5E0F85C7EE1Englishen
Customer ServiceWhat Do I Do if I Receive a Shipment from Dell and Something is Damaged?
Customer Service Additional Information Customer Service Additional Information For additional assistance, refer to the links below: Contact UsSupport for every needChat with UsChat with a Customer Service Representative Fill out the Missing, Wrong, Damaged, or Lost Item Request Form Filled out the
(English)
Customer Service Additional Information Customer Service Additional Information For additional assistance, refer to the links below: Contact UsSupport for every needChat with UsChat with a Customer Service Representative Fill out the Missing, Wrong, Damaged, or Lost Item Request Form Filled out the12/17/20075376E996DA024D60B6E06FA19057E192Englishen
Software Reinstall GuideHow Do I Install RealNetworks® RealOne™ Player 6.0 in the Microsoft® Windows® XP Operating System on My Dell™ Desktop System?
Install the Applications - Dell Tools CD Install the Applications - Dell Tools CD If the Dell Tools are already installed, skip this section and proceed to the next section of this article. Otherwise, perform the steps below. Insert the Applications - Dell Tools CD into the CD or DVD drive. When
(English)
Install the Applications - Dell Tools CD Install the Applications - Dell Tools CD If the Dell Tools are already installed, skip this section and proceed to the next section of this article. Otherwise, perform the steps below. Insert the Applications - Dell Tools CD into the CD or DVD drive. When12/17/2007185C84EAAA1A4E668C9935EBC8D3B979Englishen
WizardModem Speaker Volume Issues on a Dell™ Desktop Computer
The speaker on the modem is not functioning. This does not cover the molex cable connecting the modem to the sound card so it can be heard through the speakers attached to the system.
(English)
The speaker on the modem is not functioning. This does not cover the molex cable connecting the modem to the sound card so it can be heard through the speakers attached to the system.2/21/200879E985458A0D4447A11DC0FD2B7AD12CEnglishen
WizardNo Power on a Dell™ PowerEdge™ R805
No Power on a Dell™ PowerEdge™ R805
(English)
No Power on a Dell™ PowerEdge™ R805 4/15/2008482D46792F9B9D62E040A68F5A281E94Englishen
Product SupportStatic IP or Network Driver Issues Using Broadcom® RIS and WinPE Drivers
Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II devices have a driver that is intended only for Remote Installation Services (RIS) text mode use and WinPE environments. This driver does not
(English)
Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II Devices Have Unique Driver for RIS Text Mode Broadcom NetXtreme II devices have a driver that is intended only for Remote Installation Services (RIS) text mode use and WinPE environments. This driver does not9/10/20073976EFB87EE31329E040A68F5B28066DEnglishen
WizardA Qlogic daughter card is not seen by a blade in a PowerEdge 1855 server.
This Decision Tree troubleshoots a Qlogic daughter card not seen by a blade in a PowerEdge 1855 server.
(English)
This Decision Tree troubleshoots a Qlogic daughter card not seen by a blade in a PowerEdge 1855 server.8/15/2005E7834D56D61C9C28E030030ABD620504Englishen
WizardCannot Read, Write, or Format Zip Disks [ Dell™ OptiPlex™, Dimension™, and Precision™ WorkStations ]
The Iomega® Zip® drive is detected by the BIOS and the operating system, but will not read from or write to a Zip disk, nor can you use it to format a Zip disk.
(English)
The Iomega® Zip® drive is detected by the BIOS and the operating system, but will not read from or write to a Zip disk, nor can you use it to format a Zip disk.2/21/20085373698C3DB7440892A33C1008BC7B94Englishen
Knowledge BaseVersions of OpenManage® Supported in Microsoft® Windows Server™ 2003 R2
Supported OpenManage and Windows Server 2003 R2 Configurations Supported OpenManage and Windows Server 2003 R2 Configurations OpenManage 4.5 and OpenManage 4.5.1 have been tested and validated to operate properly with Windows Server 2003 R2. Dell supports OpenManage versions 4.5 and OpenManage
(English)
Supported OpenManage and Windows Server 2003 R2 Configurations Supported OpenManage and Windows Server 2003 R2 Configurations OpenManage 4.5 and OpenManage 4.5.1 have been tested and validated to operate properly with Windows Server 2003 R2. Dell supports OpenManage versions 4.5 and OpenManage1/14/200807F82CD6E93333D5E0401E0A5517028DEnglishen
WizardThe Serial Port Does Not Work [Dell™ OptiPlex™, Dimension™, Dell Precision™ Workstation]
This troubleshooting Wizard helps to fix problems where a device is not working on a serial port. Caution: Before you perform any of the following steps, read Dell Knowledge Base Article "Precautionary Measures for Personal Safety" Article ID: 339031. This provides information for your personal
(English)
This troubleshooting Wizard helps to fix problems where a device is not working on a serial port. Caution: Before you perform any of the following steps, read Dell Knowledge Base Article "Precautionary Measures for Personal Safety" Article ID: 339031. This provides information for your personal3/16/20089C830E5795F846688C113A19D66EDC9DEnglishen
Knowledge BaseHow Can I Find Out the Model of My Dell™ Computer?
Summary: Find out the Dell Computer Model Summary: Find out the Dell Computer Model Article Summary: This article provides steps on how to find the computer model. Find the Dell Computer Model Find the Dell Computer Model Browse to the Warranty Information Page. Click Warranty Status. Click the
(English)
Summary: Find out the Dell Computer Model Summary: Find out the Dell Computer Model Article Summary: This article provides steps on how to find the computer model. Find the Dell Computer Model Find the Dell Computer Model Browse to the Warranty Information Page. Click Warranty Status. Click the5/28/20084DEB0E2025851273E040A68F5A284AC6Englishen
WizardNo POST and No Video on a Dell™ PowerEdge™ T300
This Decision Tree helps resolve issues when the system does not complete the power-on self-test (POST) and has no video. A no power situation occurs when the system is not receiving power and does not power on; the power cable is plugged in, but the front power indicator is not lit or does not
(English)
This Decision Tree helps resolve issues when the system does not complete the power-on self-test (POST) and has no video. A no power situation occurs when the system is not receiving power and does not power on; the power cable is plugged in, but the front power indicator is not lit or does not3/27/2008455AE9A86605EDB9E040A68F5A281FABEnglishen
Knowledge BaseHow Do I Confirm that Microsoft® Windows® XP is Activated on My Dell™ Computer?
To Activate or Not to Activate--that is the Question. To Activate or Not to Activate--that is the Question. The following scenarios do not require product activation: If you purchased your computer directly from Dell with Windows XP preinstalled, the operating system is activated prior to your
(English)
To Activate or Not to Activate--that is the Question. To Activate or Not to Activate--that is the Question. The following scenarios do not require product activation: If you purchased your computer directly from Dell with Windows XP preinstalled, the operating system is activated prior to your1/29/20082E993941339641FE984496A517F6746DEnglishen
Knowledge BaseHow Do I Set Up a Peer-to-Peer Direct Connection?
Summary - Peer-to-Peer Direct Connection Summary - Peer-to-Peer Direct Connection Article Summary: This article overviews configuring the Portal and Host for a direct connection, that is, without the use of a Connection Management Server or the Enable Host Discover option. Set Up a Peer-to-Peer
(English)
Summary - Peer-to-Peer Direct Connection Summary - Peer-to-Peer Direct Connection Article Summary: This article overviews configuring the Portal and Host for a direct connection, that is, without the use of a Connection Management Server or the Enable Host Discover option. Set Up a Peer-to-Peer8/22/20084FB7C73079C6608BE040AE0AB7E10EC8Englishen
Knowledge BaseHow Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision™ Workstation R5400 Computer?
Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Article Summary: This article gives information on how to set up a Dell™ FX100 Remote Access
(English)
Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Summary - How Do I Set Up the Dell™ FX100 Remote Access Device on My Dell™ Precision R5400 Computer? Article Summary: This article gives information on how to set up a Dell™ FX100 Remote Access8/22/20084F8DB2A03292E271E040AE0AB7E17A73Englishen
WizardNo boot device available on a PowerEdge, PowerApp, PowerVault NAS system.
The system cannot find an operating system upon booting.
(English)
The system cannot find an operating system upon booting.10/3/2006C6570BF98EA14C0D9D43E14D3827ACA6Englishen
Knowledge BaseDell 2408WFP May Have No Video Due to Incorrect Video Input Selected
Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Problem:Dell 2408WFP may have no video with only a power light on and may be showing only an On Screen Display (OSD) that says "No Display Port Cable." Pressing
(English)
Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Dell 2408WFP May Have No Video Due to Incorrect Video Input Selected Problem:Dell 2408WFP may have no video with only a power light on and may be showing only an On Screen Display (OSD) that says "No Display Port Cable." Pressing4/22/200968134DA371B3709BE040AE0AB8E14FB2Englishen
Product SupportAny Critical Device Status May Not be Reflected With Dell™ Management Pack and SCE For Upto 2 Hours
Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State This appears to be designed by Microsoft with SCE. To reflect to correct state immediately the Ops Manager
(English)
Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State Restart Ops Manager Health Service Manually on Each Discovered Server to Reflect Correct State This appears to be designed by Microsoft with SCE. To reflect to correct state immediately the Ops Manager4/1/20096607EC487939BC8BE040AE0AB6E1743FEnglishen
WizardFloppy Drive Not Detected at POST [PowerEdge, PowerApp, PowerVault]
CAUTION: Before you perform any of the following steps, read the Precautionary Measures warning (located on the Resources tab) for your personal safety and to prevent damage to the computer system from electrostatic discharge. This decision tree will assist in troubleshooting an IDE floppy drive
(English)
 CAUTION: Before you perform any of the following steps, read the Precautionary Measures warning (located on the Resources tab) for your personal safety and to prevent damage to the computer system from electrostatic discharge. This decision tree will assist in troubleshooting an IDE floppy drive5/5/2005D172F82CA6330269E030A68F732815B2Englishen
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