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Reinstalling Software: Dell™ Latitude™ C600/C500 User's Guide

NOTES: Dell recommends that you print these procedures before you begin. You may need administrator privileges to perform some of the procedures in this section. Dell recommends that you check with your network administrator before performing the procedures.

Installing Drivers and Utilities

The Dell ResourceCD for your computer contains most of the drivers that you will need for your computer, including drivers for operating systems that may not be on your computer. Verify that the driver you are loading is for your operating system. 

To reinstall drivers for optional devices such as wireless communications, DVD drives, and Zip drives, see the software CD and documentation that came with those devices.

You can also access and download new drivers, system tools, and documentation from Dell's technical support page at support.dell.com. For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer.

NOTICE: Before you reinstall drivers, make sure that your computer is undocked.

To install a driver or utility from your ResourceCD:

1. Save your work in all open programs.  
   
   
2. Insert your ResourceCD into the CD or DVD drive.
   
   In most cases, the CD should start running automatically. If it does not, start Microsoft® Windows® Explorer, click your CD drive directory to display the CD contents, and then click the autorcd application file. If a welcome screen appears, click Next. The first time that you run the CD, it might prompt you to install some setup files. Click OK and follow the instructions on the screen to continue.
   
   
3. From the Language pull-down menu in the toolbar, select your preferred language for the driver or utility (if available).
   
   A welcome screen appears.
   
   
4. Click Next.
   
   
5. Under Search Criteria, select the appropriate categories from the System Model, Operating System, Device Type, and Topic pull-down menus.
   
   A link or links appear(s) for the specific drivers or utilities used by your computer.
   
   
6. Click the link of a specific driver or utility to display information about the driver or utility you want to install.
   
   
7. At the driver information screen, do one of the following:
   

• Click the Install button (if present) to start the automatic installation. At the welcome screen, follow the screen prompts to complete the installation.
  
  
• If no Install button is present, automatic installation is not an option. For installation instructions, either go to the appropriate procedure below or click Extract, follow the extracting instructions, and read the readme file.
  

NOTE: If instructed to navigate to the driver files, click the CD directory on the driver information screen to display the files associated with that driver.

Reinstalling the Asset Tag Utility

1. Insert the ResourceCD.
   
   In most cases, the CD should start running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd application file. If a welcome screen appears, click Next. The first time that you run the CD, it might prompt you to install some setup files. Click OK and follow the instructions on the screen to continue.
   
   
2. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Device Type pull-down menus, and select Utilities from the Topic pull-down menu. 
   
   A link or links appear(s) for the specific utilities used by your computer.
   
   
3. Click Asset Tag.
   
   
4. Click Extract. 
   
   
5. Unzip the Asset Tag utility on the ResourceCD to the c:\dell\util directory on your hard-disk drive. 

To use the utility, see "Assigning an Asset Tag."

Manually Reinstalling the Internal Modem and Network Adapter Drivers (Optional)

If you ordered the internal modem, you need to reinstall the modem driver.

If you ordered the combination modem/network adapter, you need to reinstall both the modem and network adapter drivers. 

To install a modem or network adapter driver, use the appropriate procedure in this section, depending on your operating system.

Installing the Modem or Network Adapter Driver for Windows XP

1. Save your work in all open programs and insert your ResourceCD.
   
   
2. Click the Start button, and click Control Panel.
   
   
3. Under Pick a category, click Performance and Maintenance.
   
   
4. Under or pick a Control Panel icon, click System.
   
   
5. On the System Properties screen, click the Hardware tab.
   
   
6. Click Device Manager.
   
   If you are installing a modem driver, click Modem and then click the appropriate modem.
   
   If you are installing a network adapter, click Network adapters, and then click 3Com3C920 Integrated Fast Ethernet Controller.
   
   
7. Click Action, and then click Update Driver.
   
   
8. Select Install from a list or specific location (Advanced), and then click Next.
   
   
9. Verify that Search removable media is selected, and then click Next.
   
   
10. When the name of the appropriate driver appears, click Next.
    
    
11. Click Finish to restart your computer.

Installing the Modem or Network Adapter Driver for Windows 2000 and Windows 98

1. Save and close any open files, exit any open programs, and insert your ResourceCD.
   


2. Click the Start button, point to Settings, and then click Control Panel.
   
   
3. From the Control Panel, double-click the System icon.
   
   
4. In the System Properties window, click the Hardware tab.
   
   
5. Click Device Manager.
   

If you are installing a modem driver, click Modem and then click the appropriate modem.

If you are installing a network adapter, click Network adapters, and then click 3Com 3C920 Integrated Fast Ethernet Controller.

6. Click Action, and then click Properties.
   
   
7. Click the Driver tab, click Update driver, and then click Next.
   
   
8. Verify that Search for a suitable driver for my device (Recommended) is selected, and then click Next.
   
   
9. Verify that CD-ROM drives is selected, and then click Next.
   
   
10. When the name of the appropriate driver appears, click Next.
    
    
11. Click Finish and restart your computer.

Installing the Modem Driver for Windows NT

1. Save your work in all open programs.  
   


2. Insert your ResourceCD into the CD or DVD drive.
   In most cases, the CD should start running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then click the autorcd application file. If a welcome screen appears, click Next. The first time that you run the CD, it might prompt you to install some setup files. Click OK and follow the instructions on the screen to continue.
   
   
3. From the Language pull-down menu in the toolbar, select your preferred language for the driver or utility (if available).
   
   
4. On the welcome screen, click Next.
   
   
5. Under Search Criteria, select the appropriate categories from the System Model, Operating System, Device Type, and Topic pull-down menus.
   
   A link or links appear(s) for the specific drivers or utilities used by your computer.
   
   
6. Click the link of a specific driver or utility to display information about the driver or utility you want to install.
   
   
7. At the driver information screen, click Extract.

NOTE: If instructed to navigate to the driver files, click the CD directory on the driver information screen to display the files associated with that driver.

Installing the Combination Modem and Network Adapter Drivers for Windows NT

To install the combination modem and network adapter drivers, you need to install the modem driver, the network adapter driver, and the Mini PCI AMP software as described in the following sections:

Installing the Modem Driver 

Install the Mini PCI AMP Software

1. Insert the Dell Latitude C500/C600 Resource CD into your CD or DVD drive.
   
   
2. Click the Start button and then click Run.
   
   
3. In the Open box, type C:\Dell\Drivers\69GFM\Drivers\NIC\SoftexNT\Setup.exe.
   
   
4. Click OK.
   
   
5. In the introductory dialog box, click Next.
   
   
6. Follow the prompts to finish installing the drivers.
   
   
7. When the installation is complete, restart your computer.