Adapter Recall Program

Adapter Recall Program

Dear Dell Customer,

In cooperation with the U.S. Consumer Product Safety Commission, Dell is voluntarily recalling and offering free replacements for certain AC adapters that were sold for use with some models of Dell Latitude, Dell Precision and Dell Inspiron notebook computers. It is possible for the adapters to overheat, which could pose a risk of fire or electrical shock.

Potentially affected adapters were sold with the following models of Dell notebook computers:

  • Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C805, C810, V700, C-Dock, C-Port
  • Inspiron 2500, 2600, 3500, 3700, 3800, 4000, 4100, 4150, 5000, 5000E, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station
  • Precision M40

The adapters were also sold separately, including in response to service calls. The adapters were shipped to customers between September 1998 and February 2002. The words "DELL," and either "P/N 9364U", "P/N 7832D", or "P/N 4983D" are printed on the back of the adapters.

To find your adapter modelClick here.

Please note that not all the above-described adapters sold during the noted date range are affected. To determine whether your adapter is affected by this issue and to request a replacement adapter, you should contact hyper-link to regional contact numbers

Please note that only the described power adapters are subject to this recall and not the laptop computers themselves.

While awaiting a replacement adapter from Dell, you should unplug the adapter from the wall electrical outlet when unattended. If an adapter shows any sign of overheating, you should immediately unplug the adapter at the wall electrical outlet and notify Dell.

Dell apologizes for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be Dell's foremost concern.

Sincerely,

Dell Inc.

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