The first thing you should do is check all the boxes because sometimes small items are packed in smaller
boxes within a large box.
If you still think something is missing, please do the following: Check the Packing Slip and/or Order Confirmation document against the products received.
If an item appears on the Packing Slip and/or Order Confirmation document but hasn't arrived, it may still be
in transit. To check if the item is still in transit, go to My Order Status If you can't locate a missing item by using My Order Status , fill out the web form by clicking here .  Return to the main FAQ page |
